Last updated: January 2024
At CLEAR STREAM LLC, we are committed to your satisfaction. This refund policy outlines the terms and conditions under which refunds may be requested and processed for our products and services.
We stand behind the quality of our work and strive to ensure that every client receives exceptional value. If you are not completely satisfied with your purchase, please review the eligibility criteria and process outlined below.
Refunds may be requested under the following circumstances:
Services not delivered as specified in the agreement
Product defects or material discrepancies from description
Cancellation request made within 48 hours of purchase
Technical issues preventing service utilization
Documented failure to meet agreed-upon deliverables
All refund requests must be accompanied by appropriate documentation demonstrating the basis for the request.
To request a refund, please follow these steps:
Contact our support team via email at info@clearstreamcom.com with your order details and reason for refund.
Include all relevant documentation, receipts, and evidence supporting your refund request.
Our team will review your request within 3-5 business days and contact you with a determination.
Once approved, refunds will be processed to your original payment method.
Refund processing times vary depending on your payment method and financial institution:
The following items are not eligible for refunds:
Completed custom development work or consulting services
Digital products that have been downloaded or accessed
Services rendered more than 30 days prior to refund request
Purchases made through third-party platforms or resellers
Subscription services after the initial billing period
For any questions or concerns regarding our refund policy, please contact us through any of the following channels:
Our support team is here to help you navigate the refund process
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